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Here is an excerpt from my local iis log : Word will, however, load the same document directly from a sharepoint server that we have on our domain. The main WinWord.exe process does, however, continue to run. The file' and the document fails to load. Word seems to load the document from webdav - but then goes on to look for 2 dll's - AppVIsvStream32.dll and c2r32.dll - after which Word (or some sub process/thread of it) crashes with the error 'Word experienced an error trying to open We can open the file(s) by copying them from webdav locally and then opening them in Word. Starting last week ( and following an update to office ) Word crashes when we try to open a document directly from the webdav file I have a local webdav server running under IIS (although we discovered the problem when running our own webdav server).
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